Question 1

How does the measure process work?

Accepted Answer

We will schedule a final measure date and send one of our skilled measure techs out to the jobsite. They will gather all the necessary measurements and information needed. At this time, any additional questions can be answered. 
If you are purchasing new cabinets, we will perform a final measure once all cabinets are set.

Question 2

What do I need to do to be prepared for the measure?

Accepted Answer

Please have all countertops that are to be measured completely cleared off and wiped down prior to our measure tech arriving. All sinks, faucets and cooktops/ranges also need to be on site. Please plan on being available to make any necessary decisions during this process. Most measure appointments typically last an hour.

Question 3

How long will it take to receive my new countertops?

Accepted Answer

We do our best to provide the shortest lead times possible. Our typical lead times are 3-4 weeks from measure to install, but this 
 may fluctuate based on volume and tend to be little longer in the spring or around the holidays.

Question 4

Will I need to hire a contractor for my installation?

Accepted Answer

Selective Countertops, LLC offers full removal of existing countertops and installation of any new products we provide to ensure that your new purchase is installed correctly and in a timely manner. Selective Countertops, LLC will not disconnect or reconnect any plumbing, electrical or gas connections – these are the homeowners responsibility.

Question 5

What do I need to do to be prepared for the install?

Accepted Answer

We ask that you review our Prior to Install Check List (https://a4b02378-7e1c-4be1-9448-d6bd2112259b.usrfiles.com/ugd/a4b023_9ea137a7319f46f7868b9eb852b23556.pdf)before your install.

Question 6

What can I expect during my install?

Accepted Answer

The install time alone will vary depending on how large of a job it is and the material(s) to be installed. 
It will be noisy, messy and smelly. We keep most of the loud equipment use outside, however it is not possible with all of it. Dust collection systems are used, but no installation process is ever completely dust free. We do recommend covering certain areas to help contain the dust. Our jobsites are always left in "broom swept" condition. Chemicals are often used in the installation process. Epoxies and glues can have a strong odor but are not a health concern with proper ventilation.

Our professional installers always work diligently and respectfully to bring your vision to life.

Question 7

Do I need to make an appointment to visit your showroom?

Accepted Answer

We do not require appointments for our showroom, however we do recommend one. This ensures that we have someone available to meet with you one on one to go over all questions and information you may have. 
Please bring along to your appointment a detail drawing of your cabinet layout with measurements, along with any tile, paint, stain or cabinet samples and anything else that may be helpful to you for making your selections.

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